ISO/IEC 20000-1:2018 specifies requirements for “establishing, implementing, maintaining, and continually improving a service management system (SMS). An SMS supports the management of the service lifecycle, including the planning, design, transition, delivery and improvement of services, which meet agreed requirements and deliver value for customers, users and the organization delivering the services.”
Achieving ISO 20000 certification demonstrates a business’s ability to;
With our expert knowledge of ISO 20000, we take a step by step approach, guiding you through the entire process of gaining certification, as well as making sure we have a sound understanding of your business.
Synergos Consultancy’s team will assist you with the entire service lifecycle, from planning through design through transitioning and delivery followed by the continual development and improvement cycle which will ensure you meet agreed requirements and provide value for your organization, customers and users
After achieving certification, we can assist with a maintenance plan to ensure continued compliance.
You can put your trust in us, as we’ve worked hard to build a solid reputation helping clients like you achieve their business goals. Working across a wide range of business sectors, we collaborate with you to ensure a great outcome for everyone.
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