Synergos impress with delivery of ISO 9001 QMS

I first met Jenny when she carried out a small survey for me when I was looking at ways of raising the company’s efficiency and improving the delivered quality of items manufactured in the factory at ASH Plastics Limited. I was very impressed with Jenny’s approach, the report she produced and the suggestions she put forward for future actions.

I decided to implement a Quality Management System based on ISO 9001 and engaged Jenny to manage the implementation process. Jenny met all the agreed project milestones and greatly helped the staff to adjust their mind-sets and attitude to working with a different approach. The implementation went very smoothly, with the company achieving all of the requirements of the standard and was awarded a certificate of registration at the first attempt.

The early signs are that my objectives of improving efficiency and delivered quality will be achieved, so my next task for Jenny will be to perform quarterly quality audits to make sure the quality management system, and all those involved with it, are performing as required.

I would not hesitate to engage Jenny’s services again and I would recommend Jenny to help any company with process management issues. She is a real specialist!

C. Bowyer –  Managing Director, A.S.H Plastics Ltd 

 

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Jenny Kilburn
Jenny Kilburn
Completed my Masters in Business Administration (MBA) in 2012 I was looking to start my own business. With over 10 years improving and streamlining business systems, I grasped an opportunity to assist a local business to improve their quality and communication processes by researching the requirements of a quality management system based upon ISO 9001 and conducted my first internal audit that resulted in 97 improvement recommendations. After a successful outcome, I was recommended again and again with glowing reviews and in February 2014, Synergos Consultancy was born. I now have the role of regularly reviewing and planning the strategic direction of the business to ensure that Synergos continues to develop, whilst at the same time, still actively working closely with some of our clients. In my spare time I love to attend the theatre to watch musicals, dance productions and plays. In 2019, I attended the theatre a whopping 24 times. I follow a plant-based diet which I absolutely love. A keen tick-tock follower, I have picked up a lot of interesting recipes. A firm favourite is Brussel sprouts and sriracha sauce baked in the oven. Delicious!
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