What you may not know about Quality Assurance and ISO 9001:2015

quality-assuranceQuality assurance (QA) is important in any field, sector or industry. It is the process of producing a product or services whilst avoiding errors that compromise the quality of it.

Check out these 10 facts about QA and ISO 9001:2015 – how many did you know already?

1 QA originates in World War II

The history of QA is rooted in WWII when ammunition was tested for performance.

2 QA transcends all sectors and industries

We often associate quality assurance activities with technical sectors but it is a process that is applied across all fields and sectors, from banking to education, software and consulting.

3 QA should be systematic

Assuring quality of products and services can be a complex process and requires a systematic approach. This approach will change dependant on the sector and the field.

4 Testing and monitoring is important

The process of ISO 9001:2015 highlights the need not only for a systematic approach, but for one that constantly evolves and changes as the product and business changes. Testing your products for quality is key.

5 Customers and partners need to know you have a QA process

ISO 9001:2015 is an important feather in your business cap. For consumers and trade partners, from the domestic markets to the global stage, need to know that you are serious about the quality of your product – and improving it too. Having ISO 9001:2015 is proof enough that you are a business with serious intentions.

6 Consumer demands are increasing

There are many demands on producers which is why the ISO 9000 family of standards were published in 1987. It was recognised that a quality assurance system was an important element for any business to develop to show that their products and services would live up to growing consumer demands and expectations.

7 It highlights commitment to the principle of excellence

This is the principle by which a company will test and re-test products and processes for faults, as well as possibly create a fault to see how the QA process identifies it and rectifies it. It is only when a company shows it can identify and correct QA issues that ISO 9001:2015 is awarded.

8 It needs to be a streamlined process

QA can be complex and cumbersome which is why ISO 9001:2015 is a great solution. As part of the accreditation process, duplicate parts of the process will be identified, shortcomings addressed and a more streamlined process created.

9 It can save money too

An overly cumbersome process can waste time, effort, resources and money. With ISO 9001:2015, it can be a process that improves your bottom line, always a welcome benefit.

10 QA MUST be documented

Part of any QA process should be the documenting of a QA policy, testing process, what happens when parts of the link fail and so on. Without it, the comprehensive ISO 9001:2015 will elude a business.

How can we help you?

Click here to download our new eBook, which will give you an overview of the ISO standard and the FAQs that will help you understand ISO better.

If you’re in need of assistance with any aspect of certification, here at Synergos we’d be delighted to help. Whether you have questions about the path to certification or are looking for advice and support to maintain an existing standard call 01484 817 444 or Email info@synergosconsultancy.co.uk and we’ll be happy to talk it over with you.

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Jenny Kilburn
Jenny Kilburn
Completed my Masters in Business Administration (MBA) in 2012 I was looking to start my own business. With over 10 years improving and streamlining business systems, I grasped an opportunity to assist a local business to improve their quality and communication processes by researching the requirements of a quality management system based upon ISO 9001 and conducted my first internal audit that resulted in 97 improvement recommendations. After a successful outcome, I was recommended again and again with glowing reviews and in February 2014, Synergos Consultancy was born. I now have the role of regularly reviewing and planning the strategic direction of the business to ensure that Synergos continues to develop, whilst at the same time, still actively working closely with some of our clients. In my spare time I love to attend the theatre to watch musicals, dance productions and plays. In 2019, I attended the theatre a whopping 24 times. I follow a plant-based diet which I absolutely love. A keen tick-tock follower, I have picked up a lot of interesting recipes. A firm favourite is Brussel sprouts and sriracha sauce baked in the oven. Delicious!
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