Synergos helps Brighouse firm gain ISO 9001

Synergos Consultancy Ltd have been working with Brighouse engineering firm Projex Solutions for the last six months to help the business to achieve ISO 9001 certification.


Projex Solutions photo 2Jenny Kilburn, process management specialist and founder of Synergos Consultancy was delighted to present Jamie Ashton, Managing Director of Projex Solutions, their well-deserved ISO 9001 certificate. This latest achievement reflects Projex Solutions continued drive to deliver the very best proactive engineering solutions and customer care.

Synergos Consultancy is based in Lepton and has recently celebrated its second anniversary. The business has achieved rapid growth and founder Jenny Kilburn is delighted with its success.  The process management business implements ISO and AEO certifications and can also provide support with CHAS, Safe Contractor and Construction Line.

Projex Solutions, has over forty years’ experience offeringa complete portfolio of project engineering and design and consultancy services.  Jamie Ashton said; “My initial thoughts were that it would add to the internal workload and create issues within our team. However, working with Jenny Kilburn and the British Assessment Bureau we were able to alleviate these fears. The process was fairly straight forward and easy enough to follow as it wasn’t as rigid a system as originally thought.”

Mr Ashton continued; “Our aim was to document, control and measure the business processes we use to help us satisfy the requirements and expectations of our customers. Achieving ISO 9001 accreditation allows us to continually improve the way Projex Solutions operates, using our quality management system monitoring tools and control processes.

We’ve found that the integration of a fully operationalquality management system at Projex Solutions has allowed us to improve and develop the services we offer and hope that it will improve the experience we provide to our customers.”

Mr Ashton added; “For a small business I personally found this process extremely useful for identifying improvements to existing quality processes and to become more efficient at developing systems and strategies that worked with our team and company processes. For those striving towards achieving the ISO 9001 I would recommend it is a very well worth while process to go through. We just need to prepare for the 2015 amendments now.”

Jenny Kilburn added “The team at Projex Solutions made me feel very welcome and were committed in making sure this project was a success.  The business will now go from strength to strength as they continue to develop their quality management system”.

You may also be interested in:

ISO 9001 – Proof of a credible quality management system

The benefits of working with an ISO consultancy

Synergos impress with delivery of ISO 9001 

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Jenny Kilburn
Jenny Kilburn
Completed my Masters in Business Administration (MBA) in 2012 I was looking to start my own business. With over 10 years improving and streamlining business systems, I grasped an opportunity to assist a local business to improve their quality and communication processes by researching the requirements of a quality management system based upon ISO 9001 and conducted my first internal audit that resulted in 97 improvement recommendations. After a successful outcome, I was recommended again and again with glowing reviews and in February 2014, Synergos Consultancy was born. I now have the role of regularly reviewing and planning the strategic direction of the business to ensure that Synergos continues to develop, whilst at the same time, still actively working closely with some of our clients. In my spare time I love to attend the theatre to watch musicals, dance productions and plays. In 2019, I attended the theatre a whopping 24 times. I follow a plant-based diet which I absolutely love. A keen tick-tock follower, I have picked up a lot of interesting recipes. A firm favourite is Brussel sprouts and sriracha sauce baked in the oven. Delicious!
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