Synergos Consultancy Ltd have been working with Brighouse engineering firm Projex Solutions for the last six months to help the business to achieve ISO 9001 certification.
Jenny Kilburn, process management specialist and founder of Synergos Consultancy was delighted to present Jamie Ashton, Managing Director of Projex Solutions, their well-deserved ISO 9001 certificate. This latest achievement reflects Projex Solutions continued drive to deliver the very best proactive engineering solutions and customer care.
Synergos Consultancy is based in Lepton and has recently celebrated its second anniversary. The business has achieved rapid growth and founder Jenny Kilburn is delighted with its success. The process management business implements ISO and AEO certifications and can also provide support with CHAS, Safe Contractor and Construction Line.
Projex Solutions, has over forty years’ experience offeringa complete portfolio of project engineering and design and consultancy services. Jamie Ashton said; “My initial thoughts were that it would add to the internal workload and create issues within our team. However, working with Jenny Kilburn and the British Assessment Bureau we were able to alleviate these fears. The process was fairly straight forward and easy enough to follow as it wasn’t as rigid a system as originally thought.”
Mr Ashton continued; “Our aim was to document, control and measure the business processes we use to help us satisfy the requirements and expectations of our customers. Achieving ISO 9001 accreditation allows us to continually improve the way Projex Solutions operates, using our quality management system monitoring tools and control processes.
We’ve found that the integration of a fully operationalquality management system at Projex Solutions has allowed us to improve and develop the services we offer and hope that it will improve the experience we provide to our customers.”
Mr Ashton added; “For a small business I personally found this process extremely useful for identifying improvements to existing quality processes and to become more efficient at developing systems and strategies that worked with our team and company processes. For those striving towards achieving the ISO 9001 I would recommend it is a very well worth while process to go through. We just need to prepare for the 2015 amendments now.”
Jenny Kilburn added “The team at Projex Solutions made me feel very welcome and were committed in making sure this project was a success. The business will now go from strength to strength as they continue to develop their quality management system”.