Sadly, the glitz and glamour of the festive season are now behind us, but as we step into 2016, there’s no reason not to feel positive. Just like the blank page of a new notebook, you can start 2016 fresh – putting behind you the things that went wrong in 2015, but using them to learn some valuable lessons on how to improve your business in the new year. Here, we look at just a few of these lessons, and how to go about ensuring your business never has to encounter those problems again.
Lesson 1 – Staffing Levels
Whether your busy period was just before the end of the year, or the summer rush had you floundering, there’s much to consider when it comes to maintaining optimal staff levels. Obviously it’s not possible to plan for unforeseen absences, but knowing whether you need to hire temporary staff, and where to get them from is essential to avoiding a situation where every member of staff is spread too thin for any length of time. It’s well worth considering looking into freelance workers, or temp agencies, so you have some contacts to draw from if you find yourself struggling.
Lesson 2 –Stock Levels
It’s entirely possible that you’ll have encountered some problems with stock levels throughout the last 12 months, and taking a step back to review what went wrong is vital to ensuring you don’t suffer the same issues again. Whether you ran out of stock, and had to consider ordering via express delivery from your manufacturers, or you had nowhere to store your overstock, negotiating extra storage space, or reviewing how often to order certain items is a good job for the new year.
Lesson 3 – All Hands on Deck
If, like many businesses, you maintain a fairly lean staffing policy, you may have been caught short temporarily due to staff holidays and illness. It’s also likely to have raised the stress levels of your staff as they struggle to take on another job, as well as dealing with their own. However, cross training your staff on other departments when you’re not busy can help ensure that when times are tough, you’ll be able to reassign jobs to your staff with fewer problems.
Lesson 4 – Putting Procedures in Place
Whether you run a business that provides products or services to clients, learning from issues experienced in the previous 12 months and using your experience to create procedures to avoid these issues is vital. Whether it’s departmental manuals, updating your health and safety policy, completing more thorough risk assessments, or creating systems and processes to maintain quality levels of service – putting these new processes and systems down on paper (or a computer screen) is crucial to ensuring the continuous improvement of your business.
Once you’ve taken note of all that’s happened in the last 12 months, you’ll more than likely see there are improvements to be made, which can really have a positive impact on your business. However, it’s sometimes difficult to start the process of putting things right, especially if you’ve already got a multitude of new years tasks to get through. This is where Synergos Consultancy can help.
Whether you’re looking for some assistance with Health and Safety management, want to gain ISO certification in 2016, or simply want to discover how much better your business can run with a solid set of systems and processes in place, we can help you make 2016 your best business year yet. Why not call us on 01484 817 444 or email email@example.com to find out more.