It’s a great feeling, isn’t it, when you complete a task and know that you and your staff team are ‘safe’? You have spent time, energy and effort – and possibly money too – on making sure that your workplace is a safe place to work. [Read more…]
Even though you may not realise it, International Standards (ISOs) are everywhere, informing and shaping the products and services we buy, ensuring safety and quality. [Read more…]
How do your trade partners know you can be relied upon? Is it through a relationship, painstakingly built over a number of years? How do you attract new trading partners, convincing them you are a reliable, trustworthy business to deal with? Whereas as once a ‘gentleman’s word’ was good enough to base a business deal worth thousands, today modern businesses here in the UK and across Europe and the world are looking for something a little more concrete. You need to be convinced that you are dealing with the right people. And this, says the British International Freight Association (BIFA), is the reason why a business acquiring Authorised Economic Operator (AEO) status has become more important in recent months.
Synergos Consultancy Ltd have been working with Brighouse engineering firm Projex Solutions for the last six months to help the business to achieve ISO 9001 certification.
Jenny Kilburn, process management specialist and founder of Synergos Consultancy was delighted to present Jamie Ashton, Managing Director of Projex Solutions, their well-deserved ISO 9001 certificate. This latest achievement reflects Projex Solutions continued drive to deliver the very best proactive engineering solutions and customer care.
Synergos Consultancy is based in Lepton and has recently celebrated its second anniversary. The business has achieved rapid growth and founder Jenny Kilburn is delighted with its success. The process management business implements ISO and AEO certifications and can also provide support with CHAS, Safe Contractor and Construction Line.
Projex Solutions, has over forty years’ experience offeringa complete portfolio of project engineering and design and consultancy services. Jamie Ashton said; “My initial thoughts were that it would add to the internal workload and create issues within our team. However, working with Jenny Kilburn and the British Assessment Bureau we were able to alleviate these fears. The process was fairly straight forward and easy enough to follow as it wasn’t as rigid a system as originally thought.”
Mr Ashton continued; “Our aim was to document, c [Read more…]
In today’s fiercely competitive business world it is more important than ever to provide high quality customer service.In a world where customers have high expectations any company or organisation which falls short on this issue will soon find themselves losing customers and gaining a poor reputation. [Read more…]
Auditing is something that all businesses need to carry out. This is a process used to determine whether a company has achieved compliance. This could be in regards to anything from taxes to process management systems.No matter what part of your business needs auditing, it is advisable to seek outside assistance. You are not the only person who should be carrying out the audit, and below we will explain the reasons why.
Why shouldn’t I be the only one to audit?
When auditing your business, you can take advantage of both internal and external auditing. With regards to the former, you should involve other members of staff; you shouldn’t simply take the load on yourself. You could end up missing something important, and if you are the only one to audit your business, there will be no one to tell you otherwise. Moreover, when we are so involved in somet [Read more…]