Any organisation/business is required to conduct [Read more…]
Getting something wrong in business is not always a bad thing. Learning from your mistakes is one of the most important things a business can do, [Read more…]
When it comes to any accreditation, it’s the view of many businesses that if that’s what the customer wants in order to work with them, then they’ll do it. However, many businesses fail to grasp the opportunities that quality standards can give their business as a whole, simply setting out a whole host of procedures just to appease those who assess them. [Read more…]
Have you ever stopped to think what really makes us any different from the next business?
We needed a complete review of our systems that had by and large become somewhat dysfunctional over time and meant that the business wasn’t as efficient as it should be. Jenny’s services were recommended by a mastermind group member. She came and interviewed five of our team and produced a detailed report of 73 recommendations. [Read more…]
I spoke to Jenny about auditing our policies and processes because our business had grown significantly over the last 2 years and the structure that helped us get to where we are is not what will get us to the next stage in our plan.