The need for ISO 9001:2015 quality management system was fuelled firstly by our business going through a rapid period of growth without any real formalised systems or processes in place and secondly by a need for recognised certification to open doors into additional marketplaces.
The whole process from start to finish was simple, well mapped out and painless, with a minor distraction of time for the directors and staff. Support from Synergos was second to none.
The business is certainly much stronger, better organised and more disciplined than before the process began.
I am confident that certification will deliver increased business and credibility for our operation going forward. Highly recommended. Chris Hunter, Managing Director. Visual Systems Healthcare