With an emphasis on relevant interest parties in the background of ISO 9001:2015 Quality Management System (QMS), for many clients is poses two important questions that must be answered: who are their interested parties or stakeholders and, once you have this information, what do you do with it.
Assessing risks in the workplace should be a perpetual activity and yet, so many contractors still see it as a tick box exercise. This is a common mistake and along with these five other risk assessment ‘mistakes’ or oversights, a company could be at risk if they are not taking health and safety and risk assessments as seriously as they should.
A robust quality management system is a critical element in the continuing success of your business. If you don’t know what you are getting right, how do you know which direction to take? What issues are there and how are these being resolved? These are just two questions that need to be asked and answered.
But what does a robust quality management system look like? These are eight vital components of such a system – how does yours measure up? [Read more…]
ISOs are updated from time to time and to give companies and organisations chance to ‘upgrade’, there is a span of time between the current standard and the new one. In 2018, there is a deadline for two ISO ‘upgrades’ – the environmental management ISO 14001:2015 and the quality management system standard, ISO 9001: 2015. [Read more…]
The B2B market is a competitive sector, where your star rises or falls depending on your last job. From servicing longer-term contracts to delivering one-off services, you need to be confident that no matter who the client is or what the task, where or when the job takes place, that it is delivered to the same high standard as last time. [Read more…]
International Standard Organisation (ISO) accreditation is there to help businesses show their customers, trade partners, stakeholders and competitors that they are a powerful force in a crowded marketplace.
They show that your business meets key requirements, complying with guidelines and ideals that ensure no matter who buys from you, and when, they get a quality service and product. [Read more…]